Telecom Expense Management (TEM)

Shamrock Service Providers Services’ value-tapping solutions are geared to middle-market enterprises seeking to invigorate their telecom expense management efforts. Our portfolio of services includes business process outsourcing (BPO), telecommunication audit, procurement advisory, and wireless expense management. We strive to combine these solutions in a way that produces sustained results for your organization.

Procure devices that are optimized
Maintain a clean, centralized inventory
Process invoices without an army of analysts
Gain unprecedented spend analytics

How it works?

Shamrock Consulting’s service providers unique software-as-a-service (SaaS) platform automates mobile management tasks and gives you a real-time, 360-degree view of your wireless environment.

Shamrock service providers combine a powerful asset management platform with expert-driven savings services to help you achieve and maintain the highest-performing, lowest-cost wireline/wireless infrastructure.

Hard-dollar telecom expense reduction
Process optimization through a total telecom cost management approach

Powerful Asset Management Platform

Service delivery innovation gives our clients unmatched online tools, process visibility, and spend intelligence data. These capabilities give our clients two main business benefits:

Hard-dollar telecom expense reduction

Indirect overhead control focuses on constant cost improvement. Our clients typically reduce their telecommunications expenses by twenty to forty percent. Our Service Providers use a software-based telecom audits, recurring contract compliance reviews, and optimization report actions to drive these impressive results.

Process optimization through a total telecom cost management approach

Decreasing telecom costs paid to vendors does not represent the whole of solution value. Through telecommunication technology-enabled automation our Service Providers leverage EDI / eBilling, review and approval workflow, vendor and service-type specific drill-downs, and A/P integration. These elements increase productivity, decrease labor effort, and allow you to maximize your return on human resources.

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Managed Mobility Solutions (MMS)

Shamrock Consulting’s Managed Mobility Solution (MMS) transforms and unleashes the potential of the mobile environment through centralized management of the enterprise mobile estate. Comprised of critical technologies and services that optimize the entirety of an organization’s communications assets, expenses, and usage, MMS liberates end-users—providing the critical mobility expertise enterprises are unable or unwilling to address—and enables the transformation of business processes to increase productivity and revenue opportunities.

Our Service Providers MMS offering is broken down into five critical capabilities that encompass the entire communications lifecycle:

Advice:

Helps organizations examine multiple aspects of their communications lifecycle and make strategic, well-informed decisions on how best to minimize costs, maximize visibility, ensure security, and increase user productivity.

Activate:

Enables formal methodologies that result in only approved devices being provisioned, support for relevant liability and expense management models, and the organization’s adherence to mobile policies and practices. Includes expanded forward logistics capabilities including installation, staging, testing, activation, and group deployments.

Manage:

Monitors and protects thousands of mobile devices, their data, and applications regardless of type, carrier, or operating system, allowing organizations to more effectively manage applications, enforce security and policy compliance, secure content management, protect the enterprise persona with containerization, monitor device usage by geo-location, and authenticate network access for authorized users.

Expense:

Helps to ensure that the organization pays the contracted rate for mobile services utilized while simultaneously examining cost and usage patterns to optimize and discover additional, ongoing savings.

Support:

Provides 24×7, follow-the-sun, multi-level support for the mobile workforce, enabling increased end-user satisfaction, optimized mobility productivity, and visibility into mobile expense management. Support services also include enhanced reverse logistics support and the ability to replace and recycle mobile devices.

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Client Testimonials

Shamrock assisted me with a few different projects for my company, which has over 15 locations nationwide. They provided best service and pricing for all the multi-location Internet migration projects, and replacing old and expensive PBX phone systems to reliable and cheap VOIP services. They provided consulting, sourcing and procurement of telecom and wide area networking services for my company so that I can implement the project on time and effectively. With their help, my company improved performance, gained higher reliability, cost-savings and better contract terms. I personally recommend Shamrock to my own clients for these reasons.

IT managerGlobal Logistics Company

Shamrock has played a big part in helping my company deliver the best IT support & service to our clients. For the past several years, we have relied on Shamrock and their team as a value-add to our business, to provide consulting, sourcing, and procurement of telecom and wide area networking services for our clients. They’ve helped make objective decisions in choosing solutions that resulted in improved performance, higher reliability, cost-savings, and better contract terms than our client's previous setups. The team at Shamrock has been honest, dependable, and hard-working, but most of all, they are an absolute pleasure to work with. I recommend Shamrock to any business, large or small; the same way I do for my clients.

CEOLeading IT Consulting Firm

Shamrock Consulting Group has been a valuable business partner in helping design our primary MPLS network, backup network, hosted VOIP services, data center, cloud, and business intelligence strategy. For every solution they presented, they gave me a complete study of the market and objective pros and cons of each solution. I would highly recommend them for any company with complex IT needs.

Director of ITTop 5 Accounting Firms in California

Shamrock has been the ‘ace up my sleeve’ for countless projects. They have demonstrated time and time again the ability to present multiple solutions to not only save us money, but to leverage experience and connections, to save us time and headaches.

President of ITLargest Government Human Resources Software Provider

We have been working with Shamrock Consulting for several years, and they helped audit all of our existing telecommunications and data communications services. They were able to find enormous savings to more than cover the cost of upgrading to a 10G VPLS network, 10x all of our internet connectivity, procurement of backup connections, and roll out Skype for Business VOIP across our whole organization. I would highly recommend Shamrock to any company with sophisticated IT needs.

Vice President of ITLarge Media and Entertainment College

Shamrock is my go to partner for reliable and competitive pricing info for all datacenter and communication needs. As a Visual Effects Studio, we are always on tight deadlines, and they have consistently been able to deliver on time or early.

Chief Technology OfficerTop Global Visual Effects Studio

As a Post Production and Engineering company supporting the worlds top tier content creators we have high demands for bandwidth and public cloud services across facilities all over Los Angeles. We often don't have the luxury of time or unlimited budgets. For companies like ours, Shamrock Consulting Group is a proven, trusted and valued partner. Shamrock always out performs with best pricing, smart and dependable solutions, lighting-fast turn around times and extremely accommodating to our needs for fast speed to market.

Chief Operations OfficerTop 5 Post Production Company in Los Angeles

Let's Start With Understanding Your Telecom Objectives!